Frequently asked questions

What is psychotherapy?

Therapy is the process of learning about yourself in order to make meaningful changes to improve your life. Throughout therapy you will be able to better manage your emotional needs and address psychological disorders.  As part of the process, you will work with a therapist, a trained mental health provider. The relationship you have with a therapist will provide you with the necessary space needed in order for you to explore your inner self. The therapist will bring to light some of the patterns, feelings, thoughts and behaviors that may be contributing to you feeling stuck or distressed. Together, you will develop a plan that will help you grow towards your goals and help you break away from patterns that no longer serve you.  

Do you take insurance?

RueCare PLLC is a Aetna provider, otherwise considered an out-of-network provider and does not accept other types of insurance. Many insurance plans provide reimbursement for psychotherapy services (testing, group and individual therapy). Upon request, RueCare PLLC will provide you with monthly insurance statements with the necessary codes for possible reimbursement from your insurance provider or flexible spending plan. 

What are your fees?

Please connect with me to discuss fees. 

What form of payment do you accept:

I accept cash, checks, or credit cards. Payment is due at the start of every session. 

What is your cancellation policy? 

Since I reserve the time specifically to you, I kindly request a minimum of 24 hours notice to cancel your appointment. If you do not cancel within the minimum required time, you will be charged for the cost of the service. Please note that insurance companies do not typically reimburse for no show or late cancellation appointments.  

Is therapy confidential? 

In general, the communication between clients and therapists is protected by law. Therapists can release information about clients to others with the written permission of the client. However, there are a few exceptions, such as:  
• A therapist must take action if the therapist believes that a child, elderly person, or disabled person is being abused or neglected. The therapist must file a report with the appropriate state agency. 
• If a client is threatening serious bodily harm to another, a therapist is required to take protective actions. These actions may include notifying the potential victim, contacting the police, and/or seeking hospitalization for the client. 
• If the client threatens harm to self, the therapist is required to seek hospitalization for the client or to contact others who can help provide protection. 
• In the event your records get subpoenaed by court, the therapist must release the required information.  

What should I expect from a first therapy session? 

The first session is a consultation session. During the first session, the therapist will gather information about you and the reason you’re coming to therapy, in order to determine how best to serve you. The therapist will also go over important information with you, including limits of confidentiality.